No monthly subscriptions
or set up fees
Only pay a percentage of your successful transaction value processed through Ozow.
Ozow Enterprise
This package applies to:
- Ozow merchants that fall under the “Ozow Standard Business” category, which process more than R1 million in aggregate rand value of transactions in a month.
- Ozow merchants that fall under the “Ozow Standard Business” category, after the first twelve (12) months from the date that they signed up with Ozow.
- Existing Ozow merchants.
This package offers:
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Tiered Processing Fees
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Additional nominal maintenance fees (applicability dependent upon merchant’s elected integration)
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Ozow Low-Value Refunds (where the amount of each refund is less than R 500)
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Ozow High-Value Refunds (where the amount of each refund is more than R 500)
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Refunds are only processed on business days (i.e. excluding Saturday, Sunday and South African public holidays). The time frame for refunds to reflect in the account is as follows:
It is understood and agreed by all merchants who utilise the refund service of Ozow that Ozow is appointed by the merchant as its agent for the purpose of accepting money from the merchant into Ozow’s banking account, holding such money on behalf of the merchant, and settling portions of such money with the merchant’s relevant customers from time to time, on the instruction of the merchant. | |||||||||||||||||||||||||||
SMS Payment Requests: SMS Pricing
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Ozow Standard Business
This package applies to certain merchants selected by Ozow, at its sole discretion. The related billing is also subject to review and approval by Ozow at its sole discretion.
This package offers:
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Processing Fees Ozow processing fees and prices apply if the merchant processes more than R1 million in aggregate rand value worth of transactions in a given month, or if twelve (12) months from the sign-up date has passed. | ||||||
Additional nominal maintenance fees (applicability dependent upon merchant’s elected integration)
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| Refund Pricing Flat R3.00 per refund transaction for low-value refunds (where the amount of each refund is less than R500) over the first twelve (12) months from the merchant’s sign-up with Ozow. | ||||||
| Flat R5.50 per refund transaction for high-value refunds (where the amount of each refund is more than R500) over the first twelve (12) months from the merchant’s sign-up with Ozow. | ||||||
Refunds are only processed on business days (i.e. excluding Saturday, Sunday and South African public holidays). The time frame for refunds to reflect in the account is as follows:
It is understood and agreed by all merchants who utilise the refund service of Ozow that Ozow is appointed by the merchant as its agent for the purpose of accepting money from the merchant into Ozow’s banking account, holding such money on behalf of the merchant, and settling portions of such money with the merchant’s relevant customers from time to time, on the instruction of the merchant. | ||||||
| SMS Payment Requests: SMS Pricing Flat 35c per SMS over the first twelve (12) months from the merchant’s sign-up with Ozow. After this twelve (12) month period, the SMS pricing applicable under the “Ozow Enterprise” category applies to the merchant. |
Ozow Social
This package applies to all registered non-governmental organisations (NGOs) and non-profit organisations (NPOs).
A valid NGO/NPO registration certificate from the appropriate registering authority is required to qualify for this package. Package allocation and related billing is subject to review and approval of Ozow in its sole discretion.
This package offers:
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| Processing Fees No processing fees are applicable to these merchants. | ||||||
Additional nominal maintenance fees (applicability dependent upon merchant’s elected integration)
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| Refund Pricing Flat R3.00 per refund Transaction for low-value refunds (where the amount of each refund is less than R500). | ||||||
| Flat R5.50 per refund Transaction for high-value refunds (where the amount of each refund is more than R500). | ||||||
Refunds are only processed on business days (i.e. excluding Saturday, Sunday and South African public holidays). The time frame for refunds to reflect in the account is as follows:
It is understood and agreed by all merchants who utilise the refund service of Ozow that Ozow is appointed by the merchant as its agent for the purpose of accepting money from the merchant into Ozow’s banking account, holding such money on behalf of the merchant, and settling portions of such money with the merchant’s relevant customers from time to time, on the instruction of the merchant. | ||||||
| SMS Payment Requests: SMS Pricing Flat 35c per SMS. |
Ready to sign up with Ozow?
Before we get started, there are a few things to keep in mind.
No hidden costs
There are no hidden costs payable by the merchant to the banks.
Activation
Activation is subject to review and approval of Ozow at its sole discretion.
Monthly billing
Monthly transaction fees are billed in arrears.
High risk merchants
Our prices quoted do not apply to high risk merchants.
Notes
- All fees and prices charged by Ozow exclude Value-Added Tax (VAT).
- By using Ozow, no additional hidden costs are payable by the business to the banks.
- The package allocated to a merchant, the related billing, and service activation are subject to the review and approval by Ozow, at its sole discretion.
- Monthly processing and transaction fees are billed in arrears.
- Transactions, for the avoidance of doubt, refer to successfully completed transactions by a merchant using the Ozow system.
- Fees and prices quoted on this website do not apply to high-risk merchants. Merchants are considered to be high-risk by Ozow based on its screening of the merchant’s industry, activity and/or the finding of any evidence that Ozow deems concerning or risky.
- These terms are to be read with and apply with Ozow’s terms and conditions, and legal policies, which are made available on this website.
