Ozow Refunds takes the hassle out of the refund process. With a few simple clicks, merchants can process instant refunds for their customers.
Using the same platform that the purchase was made on, Ozow Refunds provides a seamless payment process without the need to request any customer or banking information.
A positive refunds experience improves brand loyalty and helps to increase a business’ profitability. Read our latest White Paper to find out more.
Customers can either call in directly or email a merchant’s support line. It is also recommended that a Refund button (handled through our Ozow Refund API) is added to your website for the payer to request it immediately.
Customers can either call in directly or email the merchant’s support line.
When the refund reflects, customers will receive a normal banking notification confirming a deposit into their account.